Last updated: June 30, 2026
At IgoraFit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our orthopedic sensory mats.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
You may provide us with:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Improve our website and products
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
We never sell your personal information.
Payment Information
Payments are processed securely through trusted third-party payment providers.
IgoraFit does not store your complete credit card or debit card information on our servers.
Cookies
Our website uses cookies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide a better shopping experience
You can disable cookies through your browser settings. However, some features of the website may not function properly.
Sharing Your Information
We only share your information when necessary.
This may include:
- Shipping carriers to deliver your order
- Payment processors
- Website hosting providers
- Analytics providers
- Legal authorities when required by law
These service providers only receive the information necessary to perform their services.
Data Security
We use industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.
Data Retention
We keep your information only as long as necessary to:
- Complete your orders
- Maintain business records
- Meet legal and tax requirements
- Resolve disputes
- Enforce our agreements
When your information is no longer needed, it is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
Email Marketing
If you subscribe to our newsletter, we may send you updates, promotions, and product news.
You can unsubscribe at any time by clicking the “Unsubscribe” link included in every marketing email.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us through the Contact page on our website or by email at:
Email: support@igorafit.com
We will respond to your request as soon as reasonably possible.
